Ortho Team University, LLC respects your privacy and is committed to protecting personal information collected through our website and online learning platform. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our business-to-business educational services. By accessing or using our site, you agree to the practices described in this policy.
Ortho Team University is a business-to-business online education platform serving orthodontic practices and their authorized team members.
By accessing the Site, you acknowledge that:
- You are using the Site on behalf of a business or professional entity
- Your access is provided through your employer or practice, or through a business purchase
- Your use is subject to our Terms and Conditions
We collect information you provide when you:- Create an account
- Enroll in a course
- Complete forms
- Contact support
- Subscribe to emails
This information includes:
- Name
- Email address
- Job title or role
- Practice or company name
- Login credentials
- Course enrollment details
- Communications with OTU
Payment Information
Payments are processed by Stripe. OTU does not store full credit card numbers or banking details. We receive confirmation of payment status and transaction identifiers only.
Information Collected Automatically
When you use the Site, we collect certain technical data, including:
- IP address
- Browser type
- Device type
- Operating system
- Usage activity within the platform
- Course progress and completion status
We use cookies and similar tracking technologies (e.g., pixels, web beacons) to collect this data. These help with essential functions like session management, analytics for site improvements, and security. You can manage cookie preferences through your browser settings or our cookie banner on the Site. We do not use these for cross-site targeted advertising.
- We use the collected information to:
- Create and manage user accounts
- Provide access to licensed course content
- Track course progress and completion
- Process payments and renewals
- Communicate service updates and announcements
- Send marketing emails when permitted
- Improve platform performance and training content
- Maintain security and prevent misuse
We share information only as needed to operate the platform, including with:- Payment processors such as Stripe
- Our learning management system provider LearnWorlds
- Email and communication service providers
- Analytics and hosting providers supporting Site operations
Service providers receive access only to the information required to perform their services and are required to protect it under contractual obligations.
OTU sends marketing and announcement emails related to:- Courses
- Platform updates
- Educational offerings
- Business Communications
You may opt out of marketing emails at any time by using the unsubscribe link included in emails. Transactional and service-related messages will continue as needed to support your account.
We retain personal information for as long as needed to:- Provide access to services (e.g., active account data retained during subscription)
- Maintain training and completion records (e.g., course progress retained indefinitely for certification purposes)
- Comply with legal, accounting, and tax obligations (e.g., payment records for 7 years)
- Resolve disputes
- Enforce agreements. Retention of course progress records does not extend or reinstate access to course content.
- Some records must be retained even after account access ends. We delete or anonymize data when no longer needed.
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption of data in transit and at rest, access controls, regular security audits, and threat monitoring. No system offers absolute security. Use of the Site occurs at your own risk. In the event of a data breach affecting personal information, we will notify affected users and authorities as required by applicable law.
You have the right to:- Access and update your account information
- Correct inaccurate personal data
- Opt out of marketing emails
- Residents of states with applicable privacy laws, including California may have additional rights such as:
- Request information about personal data collected, used, disclosed, or sold/shared
- Access a copy of your personal data
- Delete your personal data (subject to exceptions)
- Opt out of the sale or sharing of personal data (though OTU does not sell or share for targeted ads)
- Limit the use of sensitive personal data (we collect minimal sensitive data)
- Non-discrimination for exercising rights
- OTU does not sell personal information. We respond to verified requests within 45 days (extendable to 90 days if needed). Requests may be submitted using the contact information below.
The Site is intended for adult professionals. OTU does not knowingly collect personal information from children under the age of 13. If you are under 18, please ensure you have employer or parental consent before using the Site.
No online service guarantees complete security.
We update this Privacy Policy from time to time. Changes take effect when posted on the Site with a revised “Last Updated” date. Continued use of the Site after posting indicates acceptance.
Questions about this Privacy Policy or data practices may be directed to:
Ortho Team University, LLC
- Email: info@orthoteamuniversity.com
- Phone: (480) 213-5027
This Privacy Policy is governed by the laws of the State of Arizona, without regard to conflict-of-laws principles.
